Kola Kruze

FAQs

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Please contact your bank for a return date if you need to cancel a ride before we can accept the payment. Since issuing a refund that hasn’t processed on our end of the system is outside of our control. Refunds often requires the bank a few business days, before returning to your account.
For out-of-state standard Kruze sedan rides, anything exceeding two riders will amount to $25 per person. Regarding Kruze XL, we can fit over four customers. But anything over four will incur an extra fee of $25 per person.
For rides involving more than two individuals, we permit each person to bring along one suitcase and one carry-on item.
In order to avoid having your appointment cancelled due to safety regulations, if you are not a college student or the parent of a college student, please contact us before booking a ride.
All discounts will be applied directly after booking. If you haven’t received your discount, please contact us at [email protected] or 1-800-583-0106

For Information on Billing, Cancellation Fees, Lost Items, Cleaning Fees, Make Sure to Check Out Our Terms and Conditions Below.