Please contact your bank for a return date if you need to cancel a ride before we can accept the payment. Since issuing a refund that hasn’t processed on our end of the system is outside of our control. Refunds often requires the bank a few business days, before returning to your account.
For safety and comfort, Kruze X vehicles can accommodate up to four passengers. Kruze XL vehicles can accommodate five to six passengers, depending on the vehicle size. Please do not exceed these limits or ride may not be able to be accommodated.
In order to avoid having your appointment cancelled due to safety regulations, if you are not a college student or the parent of a college student, please contact us before booking a ride.
