EVERY CARD WILL BE CHARGED AUTOMATICALLY when booked, not on the day of the trip, much like with Uber, Lyft, or any other platform
If you enter an invalid card on the website, book an appointment, and do not show up (no call, no show), you’ll no longer be allowed to use the service! ⁃ If you do a same-day cancellation and enter an invalid card on the website without sending the cancellation fee, you will not be allowed to book with the company again! If you have insufficient funds on your card, your driver will not be allowed to be dispatched until all cards have been fully processed. Kola Kruze isn’t responsible for rejected card payments.
If you have any questions or concerns. As long as you COMMUNICATE with us, there shouldn’t be any problems. Our mission is to provide you with the best rides ever, but we also have to be fair with business and as professional as possible in regards to patrons, drivers, and considerate of everyone’s time on both ends.
Thank you for booking, and I look forward to servicing you all. See you soon! Thank you for the continued support of the Kola Kruze family.